Jukata General FAQs:

• How does Jukata work?

  »  Jukata uses the Jukata SYNC AGENT in order to put a user’s iTunes™ Playlist on the Web. For a monthly fee of $3.99, the user can receive Jukata on his or her mobile phone.

• What are the benefits of getting Jukata service?

  »  Not only does the user receive the Jukata SYNC AGENT for playing their Playlist on their web and mobile phone*, but Jukata comes with a number of other features including:
  

  
  
  • Removing duplicate tracks
  • Restoring the users playlist after a PC crash
  • Match the artists work with the artwork
  • View a music video of your audio tracks, if available.
  
  

  *$3.99 monthly fees apply.

• How do i change my password?

  »  Sign in with your user name and password at http://www.jukata.com, and click on "MY PROFILE" at the top toolbar, click on "Change password" to change your password.

• What if I forgot my password?

  »  Click on the “FORGOT PASSWORD” link at the top of any page in jukata.com and enter the email address you have used during sign up and the instructions to reset your password will be emailed to you. Your email address must be verified in order to do that.

• How do I contact Jukata support?

  »  Simply address all questions to support@jukata.com. For all other types of questions, go to the Contact Page.

• I have lost all my music with a computer crash. How do I get it back using the restore service?

  »  This service will launch soon!

• Is there a limit to the amount I can stream music over the Jukata WEB PLAYER (on my PC)?

  »  Jukata is currently limited to up to 2500 tracks and 100 playlists.
  This limit will grow in the future.

• How much does Jukata cost for the web service? Mobile service?

  »  The Jukata WEB PLAYER is free to all Jukata subscribers. The Mobile service carries a monthly service fee of $3.99 per month, along with any subscriber fees.

• Does Jukata work with Vista? Windows XP? Windows 7?

  »  Jukata SYNC AGENT works with any windows environment capable of running iTunes™.
  Please see requirements for iTunes™ for windows at http://www.apple.com/itunes

• Does Jukata work with a Mac?

  »  Yes! requires an Intel Mac and Mac OS X 10.5 or higher. get it here.

• Why do I have to provide my age?

  »  Jukata does not allow any users younger than 13 years old to use our service. For that reason we need to know your age.